
Here are the comprehensive Sales Policy and Terms and Conditions for Jivon Luxury, each designed to be detailed, clear, and SEO-optimized.
Sales Policy
Effective Date: December 12, 2024
At Jivon Luxury, we are dedicated to offering an exclusive selection of high-end fashion and luxury items. Our Sales Policy outlines the terms and conditions under which products are sold on our website, ensuring a seamless and secure shopping experience for our customers.
1. Order Processing
- Order Confirmation: Once an order is placed, you will receive an email confirming your order details. This email serves as an acknowledgment of your order but does not constitute acceptance. We reserve the right to accept or decline an order at our discretion.
- Payment Authorization: All payments must be authorized before your order is processed. We accept a variety of secure payment methods including major credit cards, PayPal, and bank transfers. Please ensure that the payment method used is valid and has sufficient funds.
2. Product Availability
- Stock Levels: While we strive to maintain up-to-date stock information, some products may become unavailable after your order is placed. In this case, we will notify you and provide alternative options or issue a full refund if the product is out of stock.
3. Shipping and Delivery
- Shipping Methods: We offer both standard and expedited shipping options. Shipping fees will be calculated at checkout, based on the selected delivery method and shipping location.
- Processing Time: Orders are processed during business hours, Monday through Friday, excluding public holidays. Please allow 1-3 business days for order processing before shipping.
4. Taxes and Duties
- Sales Tax: Sales tax is applicable where required by law. The tax amount will be calculated and displayed at checkout based on your shipping location.
- Customs Duties: International customers are responsible for any applicable import duties, taxes, or fees upon delivery. These charges are not included in the purchase price or shipping fees.
5. Changes to Orders
- Modification or Cancellation: If you wish to modify or cancel your order, please contact our customer service team as soon as possible. Orders that have already been processed or shipped cannot be changed or canceled.
6. Customer Support
If you have any questions about our sales policy, please do not hesitate to contact us at contact@jivonluxury.site or call (555) 987-6543.
Terms and Conditions
Effective Date: December 12, 2024
By accessing and using Jivon Luxury, you agree to comply with these Terms and Conditions. Please read them carefully before using our website or purchasing any products. If you do not agree with these terms, please refrain from using our site.
1. Use of Website
- Eligibility: You must be at least 18 years old or the legal age in your jurisdiction to purchase products from our website. By using our website, you confirm that you are eligible to make purchases.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password. Any activity that occurs under your account is your responsibility.
2. Product Descriptions
- Accuracy: We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. In the event of discrepancies, we will notify you and make corrections where necessary.
- Availability: All products are subject to availability. In the event a product is out of stock, we will offer you a similar item or a full refund if applicable.
3. Pricing
- Prices: All prices listed on the website are in USD unless otherwise specified. Prices are subject to change without notice. However, once an order is placed, the price at the time of purchase is final.
- Discounts and Promotions: Any discounts or promotional offers are subject to terms and conditions. They cannot be combined with other promotions unless explicitly stated.
4. Shipping and Delivery
- Shipping Costs: Shipping fees are calculated based on the destination and the shipping method selected. We offer both domestic and international shipping.
- Delivery Times: Delivery times are estimates and may vary depending on the shipping method and the destination. Jivon Luxury is not responsible for delays caused by third-party shipping carriers.
5. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you may return items within 30 days of receiving your order. Items must be unused, in their original condition, and in their original packaging. Custom-made or engraved items may not be eligible for returns.
- Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Refunds may take up to 10 business days to appear on your account.
6. Intellectual Property
- Ownership: All content on the Jivon Luxury website, including images, logos, and trademarks, are the property of Jivon Luxury and are protected by intellectual property laws. You may not use, copy, or distribute any of our content without prior written permission.
7. Limitation of Liability
- No Liability for Damages: Jivon Luxury is not responsible for any damages resulting from the use of our website or products, including direct, indirect, or consequential damages. We do not guarantee that the website will be error-free or uninterrupted.
8. Changes to Terms
- Amendments: We reserve the right to update or change these Terms and Conditions at any time. Any changes will be reflected on this page, and the date at the top will be updated. Please review the Terms regularly to stay informed about your rights and obligations.
9. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of the state of California, without regard to its conflict of laws principles. Any disputes arising from these terms will be resolved in the courts located in California.
10. Contact Us
For questions or concerns about our Terms and Conditions, please contact us at:
Email: contact@jivonluxury.site
Phone: (555) 987-6543